Account Executive

Summary:

We are helping our client located in Mississauga, Ontario, find an Account Executive to join remotely to their company on a full-time basis.

About the client:
Our client is a mid-market NetSuite Alliance Partner consulting firm. Their focus is on putting their client's business needs first and using NetSuite solutions to help them throughout their business journey in the cloud.
They have deep experience in ERP implementation, product development operations consulting, training, development, and customizations. Their team comprises MBAs, CPAs, Technically certified professionals from various industries. They value their team's passion, accountability, humility, open-mindedness, and humor.

Responsibilities:

• Be the primary point of contact and build long-term relationships with customers.
• Help customers through email, phone, online presentations, screen-share, and in-person meetings
• Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Forecast and track key account metrics.
• Update job knowledge by participating in educational opportunities:
  • Reading professional publications
  • Maintaining personal networks
  • Participating in professional organizations
• Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests: exploring opportunities to add value to job accomplishments.
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
• Monitor and analyze customer’s usage of our product.
• Responsible for working with the Sales team to onboard and integrate new clients and develop existing client relationships.
• Liaise between the customer and internal teams.

Qualifications:

• Bachelor’s degree in sales, communications, or a related field
• More education or experience may be preferred
• Exceptional verbal and written communication skills
• Ability to collect, track and analyze large amounts of data
• Adaptability and strong problem-solving skills
• Excellent active listening skills
• Ability to build rapport and collaborate with others within the company and externally
• Understanding of consumer behaviors and industry trends
• Extensive, accurate product knowledge
• Proven track record of increasing deal size and accelerating the buying process and sharing add-ons
• In-depth understanding of NetSuite and the Pre-sales process

Details for the Account Executive position:

Our client works in a virtual environment with NetSuite professionals from different parts of the world.
They believe in teamwork and we value proactivity. They trust their employees to be result-oriented and independent. If this sounds like a good fit for you, apply now!

Compensation: Depending on experience.
Job Type: Full-Time | Remote | From 9:00 to 5:00 EST | Monday to Friday
Openings: 1
Location: Mississauga, Ontario, Canada
Required: Candidates must be from Canada or the USA.

Meet the Hiring Team